Privacy Policy

At By Victoria Maxwell, trading name of V&C Designs Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when accessing or using our website, www.vandcdesigns.com or www.byvictoriamaxwell.com ("Website"). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

  1. Information We Collect We may collect various types of information from you when you interact with our Website, including:
  • Personal information such as your name, email address, shipping address, and payment information when you place an order.
  • Non-personal information such as your IP address, browser type, device information, and browsing behavior.
  1. Use of Information We may use the information we collect for the following purposes:
  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you regarding your orders, inquiries, and customer support requests.
  • To provide you with information about our products, promotions, and updates, if you have opted-in to receive such communications.
  • To improve and personalize your browsing experience on our Website.
  • To analyze and understand trends, usage patterns, and customer preferences.
  • To protect the security and integrity of our Website and prevent fraudulent activities.
  1. Sharing of Information We may share your personal information with third parties in the following circumstances:
  • Service Providers: We may engage trusted third-party service providers to perform functions and services on our behalf, such as order fulfillment, payment processing, and customer support. These service providers are obligated to maintain the confidentiality and security of your information.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners or their advisors.
  1. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

  2. Security Measures We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  3. Links to Third-Party Websites Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

  4. Children's Privacy Our Website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will promptly delete such information.

  5. Your Rights and Choices You have the right to access, update, and delete your personal information. You may also unsubscribe from our marketing communications at any time by following the instructions provided in the emails. Please contact us using the information provided below to exercise your rights or if you have any questions or concerns regarding your personal information.

  6. Changes to this Privacy Policy We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

  7. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

By Victoria Maxwell Address: V&C Designs Ltd, Milk House, Beech Farm, North Trade Road, Battle, TN33 OHN Email: hello@byvictoriamaxwell.com and info@vandcdesigns.com 

By using our Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.